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B2B Ticketing executive
Travel High Pvt Ltd
Chennai, Tamil Nadu, India3h agovia LinkedIn
About the Role
Travel High Pvt Ltd is seeking a B2B Ticketing Executive for a full-time, on-site position in Chennai. This role involves managing ticket sales and reservations for business clients.
Key Responsibilities
- Handle ticket sales and reservations for partner agencies and corporate clients.
- Perform booking, reissuing, canceling, and modifying tickets across different carriers and platforms.
- Respond to inquiries and provide fare options.
- Resolve booking issues.
- Ensure high-quality customer service through clear and professional communication.
- Coordinate with internal teams and external partners.
- Maintain accurate records of transactions.
- Monitor schedules and fares.
- Adhere to company policies and industry standards.
- Meet service and sales targets.
- Support a positive and efficient ticketing operation.
Requirements & Tech Stack
- Strong ticket sales and reservations skills.
- Experience with booking systems.
- Understanding of basic fare rules.
- Excellent communication and customer service skills.
- Sales mindset with the ability to identify opportunities and upsell.
- Attention to detail and accuracy in data entry.
- Ability to manage multiple bookings and requests simultaneously.
- Basic knowledge of travel industry practices.
- Proficiency with common office software.
- Willingness to learn new reservation and CRM tools.
- Ability to work on-site in Chennai.
- Ability to collaborate in a team environment.
- Ability to handle time-sensitive tasks.
Qualifications
- Prior experience in ticketing or travel operations is an advantage.
- Relevant diploma or degree in travel, tourism, business, or a related field preferred.