Outreach Counselor Assistant

About the Role

The position will be filled at either the Student Services Professional (SSP) IA, IB, or II levels dependent upon the applicant's qualifications. The role focuses on increasing the enrollment of prospective undergraduate Black students at CSUN.

Key Responsibilities

• Conduct outreach and recruitment services.
• Establish strong relationships with college counselors, parents, students, and communities to create a college pipeline for Black students from high schools and community colleges.
• Conduct speaking engagements and workshops.
• Assist with department-wide events.
• Provide presentations encompassing information on the CSU system, CSU Northridge, EOP, financial aid, the application process, pre-enrollment follow up, tele-counseling, and the master plan of higher education in California.
• Compile recruitment data and prepare reports.
• Support university recruitment and enrollment goals.
• Coordinate school site outreach activities within the campus service area.
• Organize, assess, and implement plans of action and activities related to outreach and recruitment of prospective Black students’ first-time freshman and Black transfer students.
• Attend college fairs, career days, college nights, and community college events.
• Provide individual matriculation and follow-up to interested prospective students.
• Lead workshops.
• Organize, present, and coordinate presentations.
• Assist with coordinating and implementing department-wide events such as Admitted Matador Day, CSUN Days at local community colleges, and other events and conferences promoting CSU Northridge.

Requirements & Tech Stack

• SSP IA: No experience required.
• SSP IB: Equivalent to one year of experience in professional Student Services work at the entry trainee level. A Master's degree in a job-related field may be substituted for the required experience.
• SSP II: Equivalent to two years of professional experience in one of the student services program areas or in a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

Qualifications

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.
• Experience working with minoritized students with an emphasis on Black students and working in a higher education environment is preferred.

Knowledge, Skills, & Abilities

• General knowledge of the basic principles of individual and group behavior.
• Working knowledge of research and observation techniques for recording, classifying, and interpreting factual information.
• Working knowledge of the techniques and methods of interviewing.
• Ability and specialized skills to gather and analyze data.
• Ability to reason logically, draw conclusions, and make appropriate recommendations.
• Ability to participate in and contribute to group meetings, conferences, and interviews.
• Ability to clearly express ideas and recommendations orally.
• Ability to write clear and concise reports.
• Ability to establish and maintain cooperative working relationships with students, staff, and faculty.
• General knowledge of the methods and problems of organization and program management.
• Working knowledge of the principles, practices, and major trends in the Student Services field.
• Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
• Ability to interpret and apply program rules and regulations.
• Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
• Ability to reason logically, draw valid conclusions and make appropriate recommendations.
• Ability to present clear and concise information orally and in written reports.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, and other private and public agencies.
• Working knowledge of the practices, procedures, and activities of the program to which assigned.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretative information through interviews.
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.
• Ability to advise students individually and in groups on routine matters where required.
• Ability to recognize multicultural, multi-sexed, and multi-aged value systems and work accordingly.
• Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies, and others in committee work, and student advising and community contacts.
• Ability to rapidly acquire a general knowledge of the overall operation, functions, and programs of the campus.
• Demonstrated ability to make decisions and carry through actions having implications about other programs or service areas.

Work Schedule

• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
• May be required to travel (both air and land) with some overnights.

Pay & Benefits

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver, and more.
• The anticipated HIRING RATES are $4150 (SSPIA); $4482 (SSPIB) & $5083 (SSPII) per month.
• The salary ranges for these classifications are: $4150 - $5076 (SSPIA); $4482 - $6342 (SSPIB) & $5083 - $7228 (SSPII) per month.

Additional Information

• The SSP IA will be a temporary position. Based on satisfactory progress and successful completion of the training program, the incumbent will be progressively promoted from SSP IA to the probationary SSP IB position.
• The SSP IB will be a temporary position, and is not automatically promoted to the SSP II; promotion is dependent upon departmental needs at the time.
• The SSP II is a Temporary position; end date to be determined.
• This job opening will remain OPEN UNTIL FILLED.
• This position is sensitive as designated by the CSU.
• A background check (including a criminal records check) must be completed satisfactorily.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act.
• Applicants must be authorized to work for any employer in the United States.