Talent Acquisition Specialist I

About the Role

MCI is a growing tech-enabled business services company focused on Customer Experience (CX), Business Process Outsourcing (BPO), and technology solutions. We are seeking a motivated and detail-oriented Talent Acquisition Specialist I to join our Talent team. This entry-level role supports the full cycle hiring process, focusing on identifying, attracting, and onboarding top talent while ensuring a positive candidate experience.

Key Responsibilities

• Assist in the full-cycle recruitment process, including job postings, resume screening, interview scheduling, and candidate communication.
• Conduct initial phone screens and coordinate interviews with hiring managers.
• Maintain and update applicant tracking systems (ATS) and recruitment databases.
• Support bilingual recruitment efforts by sourcing and communicating with Spanish-speaking candidates.
• Collaborate with hiring teams to understand staffing needs and job requirements.
• Ensure a positive candidate experience through timely and professional communication.
• Participate in job fairs, community outreach, and other talent acquisition events.
• Assist with onboarding processes and new hire documentation.
• Maintain compliance with employment laws and company policies.

Requirements & Tech Stack

• Must be 18 years of age or older.
• Experience in recruitment, HR, or a related field.
• Fluency in Spanish and English (written and verbal) is required.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with applicant tracking systems (ATS) is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• High level of professionalism, confidentiality, and attention to detail.

Physical Requirements

• Operates in a professional office environment.
• Largely sedentary, requiring the employee to sit/stand for long periods while using a computer and telephone headset.
• Regularly required to operate a computer and other office equipment (phone, copier, printer).
• May occasionally be required to move about the office, reach in any direction, raise or lower objects, move objects, hold onto objects, and move or exert force up to forty (40) pounds.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Willing to submit to a LEVEL II background and/or security investigation with a fingerprint.
• Willing to submit to drug screening (does not apply in Canada).