Bilingual Business Development Associate

About the Role

The Business Development Associate role is a fully onsite, 5-day-a-week position within the sales department. This role serves as the first point of contact for clients, acting as a brand ambassador to introduce the business solutions provided by Universal Processing (uP).

Responsibilities

• Gather leads, conduct cold calls, and schedule appointments to develop new business.
• Engage in conversations with small-to-medium-sized business owners by introducing products and services.
• Obtain business information (business name, address, current marketing strategies, payment method, sales volume, current pricing) and input lead information into databases.
• Gather credit card processing statements for pricing analysis and to understand business financial situations.
• Follow up with potential clients to further engage business opportunities.
• Manage the business pipeline and develop payment strategies for long-term success.
• Meet and exceed required sales targets.

Requirements & Tech Stack

• Must be authorized to work in the U.S.
• Native or fluent proficiency in a second language (reading and writing required in both languages).
• Strong communication skills, critical thinking, detail-orientation, and analytical abilities.
• Ability to be well-spoken and confidently connect with potential clients on the phone.
• Aptitude for learning and a drive to develop negotiation and sales skills.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in Business, Business Administration, Communications, Finance, or related field preferred.
• Previous sales or customer service experience preferred, but not required.
• On-the-job paid training provided.

Compensation: This is a non-exempt position, with a base rate of $27.00/hour during the probationary period, increasing to $30.00/hour upon successful completion.

Benefits include medical, vision, and dental coverage, generous PTO, and 401k.