ML Data Associate

About the Role

This is a fixed-term contractual role for 12 months.

Key Responsibilities

• Maintain and follow strict confidentiality.
• Work with a range of data types including text, speech, audio, image, and video.
• Deliver high-quality labelled data using provided guidelines, in-house tools, and software to meet KPIs.
• Demonstrate proficiency in generating high-quality human insight data across modalities.
• Make sound judgments and logical decisions when faced with ambiguous or incomplete information.
• Exhibit an eye for detail and the ability to pivot between different categories of requirements.
• Support daily operational deliverables for assigned task types.
• Analyze root causes, identify error patterns, and propose solutions to enhance labeling quality.
• Identify day-to-day process and operational issues in Standard Operating Procedures and tools, and suggest changes.
• Provide floor support to clarify internal queries during execution on an as-needed basis.
• Undertake foundational labeling functions such as dialogue evaluation on speech, text, audio, and video data.

Requirements & Tech Stack

• Proficiency in Microsoft Office Suite and common business applications.

Qualifications

• An Associate’s Degree or related work experience.
• C1+ or equivalent fluency in Hindi language.
• Strong business writing skills with the ability to create reports, proposals, and professional correspondence.
• Advanced reading comprehension with the ability to analyze complex business documents.
• Developed analytical thinking and structured problem-solving capabilities.
• Strong ability to interpret and implement detailed instructions across various projects.
• Proficient research skills with experience gathering and synthesizing information from multiple sources.
• Proven attention to detail in managing complex tasks and documents.
• Experience managing stakeholder relationships across departments.

Preferred Qualifications

• A Bachelor’s degree in a relevant field.
• 2+ years of professional work experience with demonstrated task execution ability.
• Proven capacity to leverage open-source resources effectively for comprehensive research.
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.
• 2-3 years of project coordination or management experience (for support functions teams).