Mega Virtual Drive on 31st Oct, Bangalore
HCLTech
Bengaluru, Karnataka, IndiaFresher5h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E. or MCA
- Must know
- NetworkingTroubleshooting
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting25%Networking19%of 99 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
- Position: Process Associate
- Role Type: Voice Process (Networking Domain)
- Location: ITPL Whitefield, Bengaluru
Key Responsibilities
- Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
- Accurately enter, update, and manage data across multiple systems and databases.
- Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.
Requirements & Tech Stack
- Strong written communication skills, especially for email and chat support.
Qualifications
- Fresher
- Candidates pursuing any networking-related course can also apply.
- Arts & Science graduates (2024 to 2026 Passed Out) are eligible.
- Bachelor's degree in any discipline is preferred (Arts & Science).
- BTECH, IT, MCA, BE candidates are not eligible to apply.