Associate

About the Role

We are hiring an enthusiastic, articulate, and tech-savvy Sales Associate to represent an innovative B2B SaaS platform serving the interior design, architecture, and design-build industry. This is a customer-facing sales role, not a lead generation or telecalling position. You will interact directly with prospective customers, understand their business requirements, conduct live software demonstrations during scheduled meetings, and guide prospects towards purchasing decisions. All leads will be provided by the business. Your responsibility is to deliver an excellent customer experience and convert interest into sales opportunities.

Key Responsibilities

• Engage professionally with prospective customers through scheduled video meetings and calls.
• Conduct live product demonstrations, explaining software features and their practical business applications.
• Understand customer requirements and tailor product presentations accordingly.
• Respond confidently to customer questions and handle initial sales objections.
• Follow up with interested prospects and help move opportunities towards conversion.
• Maintain accurate customer interactions and opportunity updates in the CRM.
• Coordinate with internal teams for technical queries, commercial discussions, and customer onboarding.
• Represent the business professionally in every customer interaction.

Qualifications

• 0–1 years of experience. Fresh graduates are encouraged to apply.
• Genuine interest in working in a sales-oriented role.
• Excellent spoken and written English communication skills.
• Confidence interacting directly with customers, business owners, and decision-makers.
• Strong presentation skills and the ability to explain technology in simple terms.
• An aptitude for learning software products quickly.
• Good listening skills, customer empathy, and a professional approach.
• Strong follow-up discipline and attention to detail.
• Willingness to learn consultative selling and develop a career in B2B SaaS sales.

What We Offer

• Structured training on the product and sales process.
• Exposure to real customer conversations and B2B SaaS selling.
• Sales coaching, mentoring, and performance feedback.
• Opportunity to develop practical product demonstration, negotiation, and customer management skills.
• Career growth within Black Panda's sales and business development functions.