Msw

About the Role

The MSW (Medical Social Worker) will provide psychosocial support to patients, donors, and families at the Blood Center, helping them understand procedures, consent processes, and available resources. This full-time, on-site role is located in the Kolkata metropolitan area.

Key Responsibilities

• Conduct patient and family assessments.
• Offer counseling and facilitate referrals to community and government programs for financial or social support.
• Coordinate with medical and nursing staff to address non-medical needs affecting treatment adherence and patient outcomes.
• Maintain accurate and confidential case records.
• Organize awareness programs about blood donation.
• Participate in community outreach.
• Support hospital policies related to patient rights, ethics, and social welfare.

Requirements & Tech Stack

• Master’s degree in Social Work (MSW) from a recognized institution.
• Experience in hospital or healthcare settings, ideally in a blood bank, oncology, critical care, or community health environment.
• Strong skills in psychosocial assessment, counseling, crisis intervention, and care planning.
• Ability to collaborate effectively with multidisciplinary teams.
• Excellent communication skills, with the ability to explain medical and social support information clearly and sensitively.
• Proficiency in maintaining detailed documentation, handling confidential information, and using basic computer applications for record-keeping.
• Knowledge of local community resources, government schemes, and NGOs relevant to patient financial, social, and mental health support.
• Commitment to ethical practice, respect for diversity, and a patient-centered approach to care.

Training in medical or clinical social work is preferred.

Fluency in English and local languages is an advantage.