Product Intern

About The Role

OpenGov is seeking Product Engineer Interns to learn product ownership from customer discovery to delivery. This internship focuses on developing product thinking, with engineering skills introduced and encouraged. The ideal candidate is genuinely curious about customers and their needs.

Internship Duration: June 7, 2027 – August 13, 2027 (10 weeks)

What You'll Work On

• A scoped product problem for a 10–12 week engagement.
• Customer discovery: Conducting or observing conversations and translating insights into product decisions.
• User experience flows: Defining interaction patterns within an existing design system and validating them.
• AI-assisted delivery: Using AI-native tooling to move from intent to a working prototype.
• Metrics: Defining and tracking success for your area.

How AI Works In This Role

AI-native tooling assists with:

• Spec writing: AI drafts initial specs from intent statements.
• UX design: AI generates mockups from the design system.
• Research synthesis: AI clusters and themes interview notes and data.
• Release content: AI generates release notes and enablement materials.
• Test coverage: AI generates test cases from acceptance criteria.

AI's limitations: understanding customers, deciding priorities, owning outcomes, and building cross-functional trust.

Key Responsibilities

• Participate in customer discovery and synthesize insights into product decisions.
• Define user experience flows and interaction patterns within the existing design system.
• Write intent documents for AI tooling and review AI-generated specs.
• Partner with mentors to resolve ambiguity during development.
• Track adoption and usage metrics to drive iteration.
• Present product area and findings in a final intern showcase.
• Proactively surface gaps, risks, and unanswered questions.

Qualifications & What We're Looking For

• Currently pursuing a degree in computer science, information systems, product design, HCI, business, or a closely adjacent field, or equivalent self-directed experience.
• Genuine curiosity about customers and why products succeed or fail.
• Strong written communication skills.
• Comfort with ambiguity and speed, making decisions with incomplete information.
• Willingness to learn and grow into code fluency using AI-native tooling.
• Prior exposure to product management, UX design, software development, or customer research is a plus.
• Familiarity with design tools (Figma, etc.) or development tooling is welcome but not required.

Compensation

Boston, MA: $30 per hour

Final compensation depends on qualifications, expertise, and geographical location.