Quality Assurance Engineer I

About the Role

Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Quality Assurance Engineer I to plan, direct, and support activities related to assessing and providing root cause analyses and corrective action implementation for Critical Power Solutions Division (CPSD) quality problems.

Key Responsibilities

• Maintain and improve the QA/QC program as defined in the Company's Quality Policy Manual.
• Implement preventive actions to reduce and/or prevent quality problems.
• Investigate quality problems by reviewing quality trends, tracking the root cause(s) of the problem(s), coordinating corrective actions, and implementing appropriate adjustments.
• Resolve inquiries in a professional, timely manner, responding verbally and/or in writing.
• Communicate with new suppliers (materials services) to familiarize them with MEPPI Quality Assurance procedures; evaluate supplier quality and ability of quality assurance prior to the supplier being approved.
• Interact with various levels of employees in Engineering, Sales, Operations, and Service Departments to prevent and/or remedy quality problems.
• Travel to customer and/or supplier locations to analyze and remedy quality problems, often traveling on short notice.
• Coordinate customer and supplier visits.
• Prepare documents to support customer and 3rd party audits.
• Contact suppliers to discuss material specifications, service requirements, needs, and quality problems caused by material and/or subcomponents.
• Develop and implement any required quality control policies, procedures, specifications, forms, checklists, reports, etc., for services, incoming material, and factory assembly, testing, and shipping.
• Approve test reports and inspection reports as required.
• Develop procedures and implement programs for calibration/certification of tools, test devices, etc.
• Review suppliers' quality assurance programs and assist them to meet MEPPI requirements.
• Coordinate the resolution of material or service deficiencies and the disposition of non-conforming reports (MRRs).
• Assist in Company's ISO-9001 efforts.
• Lead internal audits.
• Maintain a working knowledge of applicable government standards, quality codes, industry standards, and Mitsubishi specifications.

Requirements & Tech Stack

• Quality control in a manufacturing environment
• ISO 9001
• Statistical methods and techniques
• MS products

Qualifications

• Bachelor’s Degree in Mechanical/Electrical Engineering, Industrial Management, or other related technical area.
• Basic knowledge of quality control, engineering, production, lean manufacturing, ISO 9001, and statistical methods and techniques.
• Developed verbal and written communication skills.
• Developed computer skills with an emphasis on MS products.