Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering and inside sales support within a result-driven, fast-paced environment. The role includes extensive formalized training, mentorship, and development in CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Build relationships with existing and new customers.
• Provide application engineering to apply products using sound engineering principles.
• Manage projects of installations in progress, including schedules and plans.
• Offer service and technical support for existing equipment.
• Support end users to maintain high levels of customer service, assisting contractors with wiring and performing remote troubleshooting.
• Provide integrated application engineering and design support for a wide range of ventilation applications, aiming for sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products to users through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Deliver top-notch customer service and go above and beyond to serve the customer.
• Ensure quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• Must be a “Go Getter”!

Qualifications

• 0-5 years experience

Benefits

• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Paid holidays
• Paid time off (PTO) based upon tenure
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance

Salary

• $65-$90K base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.