Business Development Sales Representative

About the Role

Roto-Rooter Plumbing and Drain Service is seeking an Entry-Level Business Development Representative for their West Bay branch in East Palo Alto, CA. This role is ideal for individuals starting a career in sales and business development, with a primary focus on canvassing and prospecting for new business through in-person, off-site sales activities.

Key Responsibilities

• Conduct in-person visits with existing and prospective commercial customers.
• Establish, strengthen, and maintain customer relationships through regular field visits, on-site consultations, and follow-up meetings.
• Support commercial sales growth through proactive outreach, lead follow-up, and territory development.
• Identify new business opportunities and expand existing accounts through field prospecting, relationship building, and solution-based selling.
• Sell Roto-Rooter’s commercial services, including plumbing, drain cleaning, industrial services, excavation, water cleanup, and water quality solutions.
• Promote and sell preventative maintenance programs and priority care service plans.
• Utilize the Salesforce CRM platform to document customer visits, track relationship value, record sales activities, and manage the sales pipeline.
• Prepare and deliver on-site presentations, service recommendations, and customized proposals.
• Attend industry events, trade shows, and networking functions.
• Collaborate with internal operations teams.

Requirements & Tech Stack

• Regular travel to customer and prospect locations, trade events, and other sites is required.
• This is a hands-on, field-based position.
• Commercial sales experience with proven year-over-year record for successful development and growth of a territory is preferred.
• Acceptable background check per company standards.
• Extensive driving and travel to customer locations within the assigned territory.
• Administrative tasks that support field sales activities.
• High school diploma or equivalent.
• Must be able to communicate in English in both written and oral communication.
• May have direct interaction with vulnerable populations.
• Be a trusted informational resource for customers.

Qualifications

• Sales and Business Development
• Customer Relationship Management
• Lead Generation
• Face-to-face Engagement
• Cold Outreach
• Salesforce CRM

Compensation & Benefits

• $700 weekly base salary
• Weekly performance-based bonus
• Average salary range: $50,300 - $67,000
• Competitive benefits package
• Company matching 401K (up to 3% additional match)
• Mileage reimbursement
• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Tuition Reimbursement
• Profit Sharing