UX Design & Research Intern

About the Role

• Support the improvement of shipped modules.
• Provide a strong research base for new planning and optimization work.
• Conduct UI design and iterations.
• Synthesize research into clear, concise outputs for the team.

Key Responsibilities

• Design and iterate on screens for live modules (tables, filters, drawers, forms, detail pages, states, and edge cases) in Figma.
• Utilize the design system, ensuring all screens use existing components, tokens, and spacing.
• Conduct desk research on logistics, fleet, and freight workflows, regulations, and competing products.
• Synthesize research into concise outputs: one-page briefs, competitor teardowns, insight summaries, and "so what for design" notes.
• Assist in preparing and running user interviews and usability sessions with dispatchers, fleet managers, and operations teams (scheduling, note-taking, synthesis).
• Review shipped screens and flag inconsistencies, unmapped styles, or gaps against the design system.
• Write clear UI copy (labels, empty states, error messages, modal text) with consistent terminology.
• Document work in Notion for easy reference by Sales, CS, and engineering.

Requirements & Tech Stack

• Figma (auto layout, components, variables)
• Notion
• Miro (nice to have)
• AI tools for research and summarizing (nice to have)
• Basic HTML/CSS understanding (nice to have)

Qualifications

• Currently pursuing a degree or diploma in design, HCI, architecture, psychology, engineering, or a related field (students preferred; recent graduates welcome).
• A portfolio, or class or personal projects, demonstrating UI work and some research or problem-solving process.
• Strong written communication skills, with the ability to condense source material to essential information.
• Curiosity about complex, data-heavy products.
• Comfort asking questions in new domains.
• Detail-oriented and organized, with the ability to manage multiple small tasks concurrently.
• Basic interview and synthesis skills (affinity mapping, thematic analysis) (nice to have).
• Interest in logistics, supply chain, or operations (nice to have).

Terms

• Internship only (not a full-time position).
• Duration: 3–6 months, flexible with academic calendar and availability.
• Hours: Full Time.
• Mode and location: On-site, Bengaluru.