Donor Recruitment Associate

About the Role

This position will assist with the planning, coordination, and execution of blood drive activities to support donor recruitment and collection goals. Work directly at blood drives to cover vacant Account Manager territories or provide operational support as needed. Lead, develop, and support volunteers while promoting a positive, mission-focused environment that drives successful blood collection outcomes.

Key Responsibilities

• Assist Account Managers in achieving blood drive goals through activities such as:
• On-site recruitment at blood drives
• Giving presentations to sponsoring organizations
• Managing online appointment schedules (including data entry)
• Working sign-up tables and assisting with recruitment meeting preparations
• Maintain oversight and accurate record keeping in relationship management software and the Online Scheduling System (OLS) to ensure proper blood drive management and provide tracking and statistical data on sponsor group performance.
• Provide organizational and operational support to blood program leaders to help achieve collection and annual goals.
• Schedule and deliver educational programs for sponsor contacts, recruitment committees, line volunteers, and volunteer telerecruiters to meet collection objectives and comply with all regulations, procedures, and directives.
• Effectively utilize organizational tools, technology, and strategies to enhance customer service, efficiency, and productivity.
• Cover vacant territories as directed.
• Provide own transportation for business purposes.

Requirements & Tech Stack

• Bachelor's degree in Marketing, Sales, Communications, or a related field; or an equivalent combination of education and experience.
• One year of related experience preferred.
• Strong organizational, communication, and relationship-building skills.
• Ability to manage multiple priorities and work effectively in a team environment.
• Valid driver's license with a satisfactory driving record.
• Ability to travel throughout the assigned district.

Qualifications That Will Give You The Competitive Edge

• Previous experience in sales, marketing, donor recruitment, customer engagement, event planning, or a related field.
• Knowledge of sales, customer relationship management, group dynamics, and negotiation techniques.
• Experience supporting community events, programs, or engagement initiatives.