Scent Solutions Executive, India

About the Role

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. This role is based in Mumbai, India (onsite).

Key Responsibilities

• Drive growth for Scent Solutions by partnering with small and medium-sized customers, new prospects, and distributors to identify and select fragrances that align with their product requirements, consumer preferences, and commercial goals.
• Translate customer briefs into suitable fragrance recommendations based on application, olfactive direction, performance, and price.
• Coordinate samples, submissions, and customer feedback with internal teams to ensure timely delivery from brief to order.
• Prepare fragrance presentations, demonstrations, and workshops to communicate relevant trends and product benefits.
• Support customers and distributors in using digital, self-service, and AI tools for fragrance selection and follow-up.
• Prepare quotations and support pricing, sales, margin, and cost-to-serve objectives with relevant teams.
• Capture customer, competitor, and application insights while maintaining accurate project and opportunity records.
• Collaborate with Sales, Marketing, Portfolio Management, fragrance specialists, and Customer Service to resolve issues and strengthen customer support.

Qualifications

• Bachelor’s degree in Business, Marketing, Chemistry, Fragrance, Cosmetic Science, or related discipline.
• Fresh graduates are welcome to apply and may be considered for the trainee pathway.
• Excellent olfactive expertise (selected candidates may need to complete an olfactory smelling test).
• Demonstrate customer focus, organization, initiative, commercial awareness, digital confidence, and a willingness to develop olfactive and application knowledge.
• Strong communication and interpersonal skills.

How You'd Stand Out

• Curious approach and enjoyment of challenging projects.
• Ability to articulate creative decisions, balance creativity and cost.
• Experience in leveraging fragrance banks for cross-category initiatives.