International Sales (IC Role)
Simplilearn
Bengaluru South, Karnataka, India2h agovia LinkedIn
About the Role
Simplilearn is a leading digital skills platform offering rigorous online training in areas like Cyber Security, Cloud Computing, Project Management, Digital Marketing, and Data Science. This is a full-time, on-site International Sales Executive (IC Role) position in Bengaluru South, requiring a night shift.
Key Responsibilities
- Manage end-to-end international sales cycles, including prospecting, qualifying leads, presenting solutions, and closing sales.
- Engage with prospective learners and corporate clients across global markets.
- Understand customer upskilling needs and recommend appropriate courses and learning paths.
- Handle inbound and outbound inquiries.
- Maintain high standards of customer service and manage accounts to drive repeat and referral business.
- Meet sales targets.
- Maintain accurate records in CRM tools.
- Collaborate with internal teams for smooth onboarding.
- Provide market feedback to enhance offerings.
- Drive new customer acquisition for the US Market.
- Manage customer relationships.
- Manage operations and reporting.
New Customer Acquisition
- Convert leads received through various marketing channels.
- Prepare short-term and long-term sales plans.
- Consistently achieve revenue targets.
- Proactively identify cross-selling/up-selling opportunities with existing customers.
- Identify references through the existing customer base to increase the sales pipeline.
Customer Relationship Management
- Understand customer requirements and pass on insights for product portfolio improvement.
- Key Account Management.
- New account development.
Operations and Reporting
- Manage pre-sales to post-sales support activities for assigned products/geographies.
- Ensure the highest customer satisfaction.
Requirements
- Open to work between 6:30 PM – 4:30 AM (Night Shift).