Store Cleaning Associate

About the Role

Responsible for maintaining a clean and organized store environment with a focus on floor care.

Key Responsibilities

• Operate scrubber and buffer.
• Perform dust mopping, damp mopping, sweeping, and vacuuming.
• Conduct dusting and spot cleaning of glass and windows.
• Adhere to all operational, merchandise, and loss prevention standards.
• Be cross-trained to work in multiple areas of the store to support business needs.
• Role model established customer experience practices.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Maintain all floor care cleanliness standards.
• Maintain all organizational, cleanliness, and recovery standards for the entire store, including the Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms.
• Adhere to all company policies concerning Health and Safety, including refilling essential items in the Lounge, Restrooms, and Front End.
• Support and respond to all Front End coverage needs.
• Adhere to and uphold merchandising philosophy and signage standards.
• Initiate and participate in store recovery as needed.
• Adhere to all operational and loss prevention controls, including shrink reduction.
• Communicate accurately and effectively with management and Associates.
• Adhere to all labor laws, policies, and procedures, including Associate meal and break period policies.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Requirements & Tech Stack

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong organizational skills with attention to detail.
• Physical stamina to perform cleaning tasks and operate the floor buffer and scrubber.
• Capable of multi-tasking.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Strong communication skills: verbal and written. Listens and responds appropriately.
• Capable of lifting heavy objects with or without reasonable accommodation.
• A standout colleague, working effectively with peers and supervisors.
• Retail customer experience is preferred.