Software Engineer
Capgemini Technology Services India Limited
Bengaluru0–5 yrs2d agovia Naukri
About the Role
This role involves supporting the CEGID Y2 POS application within a 24*7 retail store production environment.
Key Responsibilities
- Provide level 2 support for application support and system monitoring for backend interfaces.
- Perform Root Cause Analysis on issues.
- Handle L2 fixes related to:
- Sales Store Operations Management
- Inventory Management
- Loyalty issues
- Pricing and promotions
Requirements & Tech Stack
- Experience in CEGID Y2 POS application.
- Core functional understanding of CEGID Y2 POS application.
- Experience in POS applications.
- Production Support Experience, including implementation, development, and analysis.
- Ability to interact with process owners / SMEs on solutions.
- Experience in 24*7 retail stores production support.
- .NET Framework
- SQL
- CEGID Point Of Sales Techno-Functional
Qualifications
- Good knowledge of all POS applications.
- Knowledge of SQL.
- Knowledge of ITIL (Incident, Request, Change management).
- Familiarity with Servicenow Ticketing tool.
- CEGID Certified is an added advantage.