Registered Private Wealth Client Associate

About Merrill Wealth Management

Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Specializing in goals-based wealth management, Merrill helps clients pursue their life goals through investment advice and guidance. Financial Advisors and Wealth Management Client Associates support clients through a personal relationship with their advisory team. Merrill's approach combines the investment insights of Merrill with the banking convenience of Bank of America. Merrill is committed to an in-office culture that supports collaboration, engagement, and career development.

Key Responsibilities

• Provide client service support to potentially multiple Financial Advisors (FAs).
• Support enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs.
• Serve as the most frequent point of contact within Merrill to address all service needs of their clients.
• Provide excellent client service by educating them on all of the bank's service and banking offerings.
• Ensure timeliness, accuracy, and completeness in client materials and follow up on all client and Financial Advisor (FA) requests.
• Assist with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk.
• Identify, deepen, and maintain client relationships by emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA.
• Support day-to-day team activities and needs, including covering roles in times of absence or seasonal need increases, while leading with a client-first mindset.

Requirements & Tech Stack

• FINRA Securities Industry Essentials (SIE)
• Series 7
• Series 66 (Series 63 and 65 accepted in lieu of Series 66)
• Advanced industry knowledge and an understanding of investment products.
• Enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Client-centric mindset, always acting in the best interest of the client.
• Ability to learn and adapt to new information and technology platforms.
• Microsoft Word, Excel, PowerPoint, and Salesforce

Qualifications

• Skills:
• Account Management
• Client Management
• Customer and Client Focus
• Issue Management
• Oral Communications
• Business Development
• Client Solutions Advisory
• Pipeline Management
• Prioritization
• Administrative Services
• Emotional Intelligence
• Referral Identification
• Written Communications
• Has experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Comfortable operating in a fast-paced environment with changing and evolving responsibilities.
• Detail oriented.
• Demonstrates a commitment to continuous learning and professional growth.
• Exhibits sound judgment and discretion when handling sensitive information.
• High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift

Hours Per Week: 37.5