Operations Analyst

About the Role

This job is responsible for analyzing day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing.

About Sanctions Screening Center of Excellence

The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles – Wire and ACH – in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America’s customers and transactions to ensure compliance with Bank of America’s Economic Sanctions Program. SSCoE serves BAML’s eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. The team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

Key Responsibilities

• Investigate Office of Foreign Assets Control (OFAC) alerts for both domestic and international consumer, commercial and wholesale bank businesses or services functions
• Reviewing and processing OFAC transactions to meet compliance requirements
• Performs item processing functions under moderate supervision within a process that has built-in checks and balances.
• Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and/or external customers/clients.
• Basic level reporting
• Assists with coordination of implementation for products, services, and operational solutions
• Supports the design, documentation, implementation, and monitoring of new products and services
• Provides guidance regarding procedural, technical, and operational changes
• Expands business products knowledge within operations environment
• Builds network by developing relationships with partners and teammates
• Inspects data to identify issues and trends
• Collects and interprets data to validate operational processes

Requirements & Tech Stack

• Minimum of 1 year of experience in financial services, operations, compliance, sanctions, or a related risk management environment
• Experience working in a highly regulated, production-driven environment with a strong focus on compliance, accuracy, and risk mitigation
• Ability to remain focused in a repetitive environment.
• Ability to navigate through multiple systems while maintaining data integrity
• Analytical and detail oriented; ability to make accurate and timely decisions
• Good oral and written communications skills
• PC proficiency and excellent keyboarding/typing skills/data entry
• Ability to work independently, as well as, within a team
• Overtime as required
• Schedule is 3pm - Midnight (Sunday - Thursday)
• 2nd shift
• 40 Hours Per Week

Qualifications

• Previous Economic Sanctions, AML, Wire Transaction and/or previous Compliance experience highly desired.
• College degree or equivalent work experience desired.