Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position will involve extensive formalized training and work under a mentor to develop skills and gain an understanding of CaptiveAire products, market approach, application engineering processes, business development, and sales strategies. This position will require some travel for training.

Key Responsibilities

• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and a willingness to go above and beyond.
• Ensure quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Typical Tasks Include

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure equipment delivery.
• Service and technical support of existing equipment.
• Supporting end users with tasks such as assisting contractors with wiring or remote troubleshooting.
• Work schedule typically involves two to three full days per week in the office, one to two days on job sites, and one day dedicated to territory development (e.g., presentations, new customer visits, expanding contacts).

Requirements & Tech Stack

• 4 year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study within 6 months of employment (for engineering graduates).
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance.
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary: $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.