Intern
NetApp
Posted 14 Nov 2026, 12:51 ET
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- Business analysisData visualizationProject managementStakeholder managementSalesData analysis
- Work
- On-site in Morrisville · internship
- Pay
- Not stated by the employer.
- Skill demand
- Business analysis5%Stakeholder management5%Project management2%of 147 similar entry-level jobs posted in the US this week
- Listed
- Nov 14, 2026 · still open
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About the Role
NetApp is seeking a Customer Success & Services Intern to contribute to strategic projects focused on customer enablement, service innovation, operational excellence, AI adoption, process improvement, and business growth. This internship offers hands-on experience working with cross-functional teams to develop solutions that improve both customer and employee experiences.
Key Responsibilities
- Support customer success, professional services, support, and services portfolio initiatives.
- Develop training, enablement, and communication materials to accelerate knowledge sharing and adoption.
- Conduct research and analysis to identify trends, opportunities, and areas for operational improvement.
- Create presentations, dashboards, reports, and executive-ready business updates.
- Assist with project management activities, including tracking milestones, deliverables, and stakeholder communications.
- Evaluate processes and identify opportunities to improve efficiency through automation, AI, and scalable workflows.
- Support content development for internal teams, customers, partners, and sales organizations.
- Analyze service performance metrics and recommend improvements.
Example Projects
- Creating AI-generated training content and enablement materials.
- Developing educational resources, videos, job aids, and communications.
- Conducting competitive research and market analysis.
- Building dashboards, reports, and business reviews.
- Documenting business processes, workflows, and operating models.
- Identifying opportunities to leverage AI and automation to streamline operational processes.
- Supporting strategic programs through project management, stakeholder engagement, reporting, and process optimization.
Requirements & Tech Stack
- Must be enrolled in an educational or professional program through Summer 2027 or later, with an anticipated graduation date within 12 to 24 months following the internship.
- Pursuing a bachelor’s or master’s degree in Business, Communications, Customer Experience, Marketing, Information Systems, Data Analytics, Computer Science, Engineering, or a related field.
- Strong communication, analytical, and problem-solving skills.
- Ability to stay organized, take initiative, and collaborate effectively.
- Working knowledge of Microsoft Excel and PowerPoint.
- Interest in customer success, technical support, professional services, operations, enablement, or service delivery.
- Curiosity about emerging technologies, including AI, automation, data visualization, and digital tools.
- Experience gained through coursework, projects, internships, employment, student organizations, athletics, or community involvement is welcomed.
Program Details
- This is a 10 to 12-week internship.
- Anticipated start dates in May or June 2027.