Finance Operations Intern
C.H. Robinson
About the Role
This paid internship offers hands-on experience supporting key accounts receivable, collections, and cash application processes. You will partner with finance professionals, develop analytical and problem-solving skills, and contribute to projects that support efficient cash flow management and customer payment processes. Interns are integrated into teams, gaining exposure to global accounts receivable and collections functions and developing a strong understanding of how operational finance supports business performance. The role also offers exposure to international commerce, customer financial operations, and process improvement initiatives.
Key Responsibilities
- Support daily cash application activities by researching, validating, and applying customer payments accurately and timely.
- Assist with collections efforts by monitoring customer accounts, following up on outstanding balances, and helping resolve payment discrepancies.
- Research unapplied cash, short payments, deductions, and account exceptions to ensure accurate account reconciliation.
- Support the monitoring, optimization, and management of AI-enabled collections agents, helping ensure collection activities are executed effectively and customer interactions are appropriately routed.
- Analyze accounts receivable and collections trends to identify opportunities for improved cash flow and process efficiency.
- Collaborate with customers, sales teams, and finance partners to resolve billing and payment issues.
- Participate in projects focused on process improvement, automation, and operational excellence within Finance Operations.
Requirements & Tech Stack
- Junior or Senior standing in an undergraduate program pursuing Finance, Accounting, Business Administration, Economics, or a related field.
- Experience with accounts receivable, collections, cash application, accounting, or financial analysis through coursework, projects, or internships.
- Interest in finance operations, order-to-cash processes, accounts receivable, corporate accounting, or financial automation.
- Demonstrated leadership through student organizations, work experience, athletics, or community involvement.
- Proficiency in Microsoft Excel and the ability to analyze, interpret, and work with financial data.
- Strong verbal and written communication skills with the ability to interact professionally with internal and external stakeholders.
- Ability to manage multiple priorities in a deadline-driven, team-oriented environment.
- Driven, enthusiastic, and highly motivated with a desire to learn and grow within finance operations.
Compensation
- Base pay range: $15 - $30 per hour