Customer Service Executive
2coms
PuneFresher2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer service
- Work
- On-site in Pune
- Pay
- Not stated by the employer.
- Skill demand
- Customer service55%of 91 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
2coms Consulting Pvt Ltd is seeking a motivated individual to join our team as an Operation Support Executive for a prominent client based in Pune. This role is ideal for candidates with a graduate degree, whether they are fresh graduates or possess prior experience in customer support. The position focuses on delivering high-quality assistance through strong communication and analytical abilities, requiring the successful candidate to be fully available for on-site work and adaptable to a structured schedule.
Key Responsibilities
- Provide comprehensive support and assistance to customers, ensuring high satisfaction levels.
- Utilize strong problem-solving capabilities to address and resolve client inquiries efficiently.
- Maintain clear and professional communication in both English and Hindi.
- Adhere to the designated work schedule, which includes rotational shifts and a six-day workweek.
- Perform all duties on-site at the Pune office location as required.
Requirements & Tech Stack
- Graduation degree in any discipline.
- Excellent verbal and written communication skills in both English and Hindi.
- Robust problem-solving aptitude and the ability to handle complex situations.
- Flexibility and willingness to work from the office premises.
- Availability for day shifts with rotational off days.
Benefits
- Competitive salary package.
- Night Shift Allowance (NTH) of 17,000.
- Variable Pay (VP) of 4,000.
- Standard working hours from 9:00 AM to 6:00 PM.
- Work schedule spanning Monday through Saturday.
- On-site work environment.