Field Service Engineer 1-3

About the Role

Eastridge Workforce Solutions is partnering with an established organization in the medical technology industry to hire Field Service Engineers across multiple experience levels in Minneapolis, MN / Central Nebraska. This is a Full-Time | Direct Hire position. The role involves working with sophisticated electronic and electromechanical equipment, complex troubleshooting, and customer service. Previous medical imaging experience is not required for all levels.

Experience Levels

• Level 1 | Entry-Level / Technical Trainee: For recent graduates or those with limited experience in biomedical engineering technology, electronics, electrical engineering technology, or related programs. Requires electronics fundamentals, schematic interpretation, diagnostic tools, and a willingness to train.
• Level 2 | Field Service Engineer I: Requires foundational professional experience in troubleshooting, repairing, or maintaining electronic or electromechanical equipment. Familiarity with diagnostic instruments, components, schematics, and technical documentation.
• Level 3 | Field Service Engineer II: Approximately three or more years of relevant technical service experience preferred. Ability to diagnose equipment failures independently, manage service calls, perform preventive maintenance, and communicate effectively with customers.
• Level 4 | Senior Field Service Engineer III: Approximately four or more years of relevant service experience, with advanced troubleshooting skills. Experience with medical imaging modalities such as CT, MRI, X-ray, or advanced diagnostic systems is especially valuable.

Key Responsibilities

• Install, inspect, maintain, troubleshoot, and repair sophisticated medical and electronic equipment at customer locations.
• Diagnose electrical, electronic, mechanical, and software-related equipment problems.
• Perform preventive maintenance, equipment inspections, calibration, and performance verification.
• Interpret schematics, wiring diagrams, technical manuals, and manufacturer documentation.
• Use diagnostic instruments and specialized service equipment.
• Communicate with customers about equipment performance, repairs, and service timelines.
• Document service activities, parts usage, and maintenance records.
• Coordinate with technical support teams and participate in ongoing training.
• Travel within the assigned territory and participate in scheduled on-call coverage.

Requirements & Tech Stack

• Electronics
• Biomedical equipment
• Electrical systems
• Electromechanical maintenance
• Instrumentation
• Schematic interpretation
• Diagnostic tools
• Diagnostic instruments
• Technical documentation
• Service vehicle (company-provided, subject to policy)

Qualifications

• Education, military technical training, or hands-on experience in electronics, biomedical equipment, electrical systems, electromechanical maintenance, instrumentation, or a related field.
• Demonstrated mechanical aptitude, technical troubleshooting ability, and problem-solving skills.
• Strong communication, customer service, and service documentation skills.
• Valid driver’s license and ability to meet applicable driving requirements.
• Willingness to travel locally or regionally and participate in on-call rotation.
• A four-year degree is not required for experienced candidates with relevant technical qualifications.

Relevant Backgrounds Include

• Biomedical Equipment Technician (BMET)
• Medical Equipment Service Technician
• Field Service Engineer
• Military Electronics or Avionics Technician
• Electronics Technician
• Instrumentation or Calibration Technician
• Automation Technician
• Medical Imaging Service Engineer

Compensation

• $74,214–$104,000 annually, based on qualifications.
• Competitive base pay aligned to experience and technical capability; overtime opportunities.
• Additional on-call and qualifying emergency-service compensation.
• Compensation for Level 1 is determined by applicable trainee guidelines.

Benefits

• Health, dental, and vision insurance
• 401(k)
• Paid time off
• Technical training, professional development, and advancement opportunities
• Relocation assistance may be available for qualifying candidates.