Ad Operations Coordinator

About the Role

Seeking an Ad Operations Coordinator for a top media and advertising client. This role supports advertising order entry and campaign execution, partnering with Sales to ensure accuracy of orders, schedules, and documentation. The ideal candidate is detail-oriented, accountable, eager to learn, and interested in gaining experience within the advertising/media industry.

Duration: 3 months – possible extension or conversion

Pay Rate: $20/HR

Location: Charlotte, NC 28203 (4 days onsite and 1 remote)

Key Responsibilities

• Accurately enter and set up advertising orders across Spectrum's network.
• Ensure orders, advertising copy, and supporting documentation are complete and correct.
• Manage order-entry information across platforms including Salesforce and AOS.
• Serve as a key point of contact for sales and Account Executives.
• Monitor advertising schedules and exception reports.
• Follow up consistently to resolve missing information or discrepancies.
• Partner with Account Executives to address schedule issues and help recover lost revenue.
• Track client advertising materials and maintain accurate electronic and paperwork records.
• Assist Sales Management and technical teams in diagnosing schedule-delivery issues.
• Apply knowledge of campaign planning, strategy, pacing, and optimization.
• Lead and participate in calls with internal stakeholders.
• Take ownership of orders from setup through completion and ensure details do not fall through the cracks.

Requirements & Tech Stack

• Advertising/media industry exposure, especially digital or social media.
• Strong understanding of advertising concepts such as impressions and spots.
• Exceptional attention to detail and accuracy.
• Experience with Salesforce or a similar CRM/order-entry platform.
• Strong communication skills with professional corporate communication and etiquette.
• Demonstrated accountability, ownership, and follow-through.
• Comfortable asking questions and operating strategically when situations are not black and white.
• Ability to work across multiple platforms and accurately manage numerous fields/data points.
• Strong organizational skills and ability to ensure advertising orders are entered correctly.
• Genuine eagerness to learn and interest in the advertising/media industry.

Plusses

• Internship or professional experience within advertising, digital media, or social media.
• Salesforce experience.
• Excel and/or data analytics experience.
• Knowledge of campaign pacing and optimization.
• Experience supporting sales teams or acting as a POC for sales.
• Experience leading calls with internal stakeholders.
• Familiarity with advertising traffic/order management systems.