IT Systems Engineer Summer Intern
Federal Reserve Board
This job at a glance
- Who can apply
- New grads and up to 1 year
- Must know
- OperationsAuditingHelp deskBusiness analysisCybersecurityWindows
- Nice to have
- Data visualizationPythonGit
- Work
- On-site in Washington · internship
- Pay
- Not stated by the employer.
- Skill demand
- Operations45%Help desk18%Business analysis8%Auditing7%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 31, 2026 · still open
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About the Role
The Federal Reserve Board (Board) offers valuable work experience for undergraduate and graduate students through its Internship program. This program aims to provide practical knowledge in fields such as information systems, complementing academic endeavors. Internships are paid positions, with potential for in-person, remote, or hybrid arrangements depending on team needs.
The intern will join the M365 Platform Support Team within the Division of Information Technology. This team is responsible for supporting enterprise collaboration platforms, enhancing operational processes, developing automation and reporting, and improving ticket and queue management. The role involves collaborating with engineers and analysts to ensure stable, secure, and efficient Microsoft 365 operations.
Expected Projects
The intern may work on projects such as:
- Designing and building PowerShell automation to reduce manual engineering tasks (e.g., reporting, mailbox or group audits, queue cleanup scripts).
- Improving ticket management processes, including categorization, workflow enhancements, and scripted automation.
- Assisting with ServiceNow intake and workflow analysis, proposing automation or rules.
- Participating in operational process improvement efforts, including documenting procedures, developing dashboards, or optimizing support tasks.
- Supporting engineers in data quality assessments for platform operations.
- Assisting with platform reporting, metadata validation, and updates.
Suggested Major/Minor
- Computer Science
- Information Systems / Information Technology
- Cybersecurity
- Data Science
- Engineering (with programming focus)
Requirements & Tech Stack
- Foundational understanding of Windows systems, Microsoft 365, or cloud-based services.
- Basic to intermediate proficiency in PowerShell scripting.
- Familiarity with ServiceNow or other IT ticketing systems (coursework experience acceptable).
- Strong analytical and problem-solving skills.
- Ability to document processes clearly and work collaboratively.
- Experience with automation or scripting languages (e.g., PowerShell, Python) is preferred.
- Exposure to workflow optimization or process engineering is preferred.
- Understanding of identity management, group management, or M365 administration concepts is preferred.
- Prior experience building dashboards, small tools, or reports is preferred.
- Familiarity with version control (GitLab) is preferred.
Qualifications
- Currently enrolled in an undergraduate or graduate degree program at an accredited university and returning to continue studies after the internship.
- U.S. Citizenship is required.
- Must be graduating from your program August 2027 or later.
- Proof of enrollment will be required.
Application Requirements
- Resume
- Unofficial transcript
Location
- Washington, D.C. (Onsite)
Additional Information
- Internships are paid positions.
- Interns receive a syllabus or research project plan, a supervisor/mentor, and regular check-in meetings.
- Access to training programs and events for professional development is provided.