Admission Counsellor
UpSchol
Delhi, India1h agovia LinkedIn
About the Role
UpSchol is a career-focused education platform dedicated to helping students and working professionals achieve their academic and professional goals. The Admission Counsellor role is a full-time, on-site position based in Delhi, India.
Key Responsibilities
- Engage with prospective students and working professionals to understand their educational background, career goals, and program preferences.
- Guide prospective students toward suitable UpSchol courses and scholarship options.
- Handle inquiries via phone, email, and in-person meetings.
- Explain program structures, fees, and admission processes.
- Maintain accurate records in the CRM system.
- Follow up with leads.
- Support applicants through documentation and enrollment steps.
- Collaborate with academic and operations teams to ensure a smooth admission experience.
- Contribute to outreach activities, information sessions, and events that promote UpSchol’s programs and services.
Requirements & Tech Stack
- Ability to use basic digital tools and CRM/lead management systems.
- Strong organizational and follow-up skills.
- Proficiency in English and Hindi.
- Additional regional languages are a plus.
Qualifications
- Strong Communication and Interpersonal Communication skills.
- Customer Service skills.
- Sales skills to convert leads into enrollments, explain program value, and meet admission targets.
- Education-related awareness or experience to understand academic pathways, online learning, and career-oriented programs.
- Bachelor’s degree in any discipline is beneficial, preferably in education, business, or social sciences.
- Prior experience in admissions, counselling, EdTech, or academic institutions is an advantage.