Sales Associate, Firearms Full Time

Bass Pro Shops

Altoona, IA0–2 yrs1d agovia LinkedIn

POSITION SUMMARY

The Sales Outfitter - Firearms is responsible for maintaining counter sales and customer service for Firearms, along with floor and counter sales of other Hunting Merchandise. They perform various selling/customer service activities, including greeting and acknowledging all customers promptly and in a friendly manner, handling merchandise with care, and providing information, assistance, and direction to customers.

ESSENTIAL FUNCTIONS

  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
  • Identifying and evaluating customer needs.
  • Making product recommendations based on this analysis.
  • Promoting programs including, but not limited to, CLUB membership, VOC, and In Store Pick up.
  • Ensures 4473 Forms are completed thoroughly and accurately.
  • Obtains the ability to demonstrate product to customers.
  • Organizes and maintains merchandise within the retail store for sales at the Gun Counter.
  • Replenishes product on shelves as required per merchandising guidelines.
  • Remains a product "expert" through ongoing product knowledge training.
  • Remains knowledgeable of advertised sales; maintains pricing and signing.
  • Assists with seasonal floor merchandise moves.
  • Keeps work area clean, neat, and well stocked with supplies.
  • Follows all company policies and procedures.

REQUIREMENTS & TECH STACK

  • Minimum Degree Required: High School Diploma or equivalent.
  • Experience: 0-2 years of experience in Retail.
  • Must be 21 years of age or older.
  • Knowledge and Experience:
  • Product knowledge of Firearms and Ammunition.
  • Knowledge in ATF Federal and State Regulations.
  • Customer Service and Sales of Firearms and Ammunition.
  • GCA.
  • Ability to Merchandise and Stock Merchandise.

PHYSICAL REQUIREMENTS

  • Constantly stand and/or walk during shift.
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Constantly communicate with others to exchange information.
  • Occasionally repeat motions that may include the wrists, hands and/or fingers.
  • Occasionally operate machinery and/or power tools.
  • Occasionally operate motor vehicles or heavy equipment.
  • Light work that includes moving objects up to 20 pounds constantly; may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
  • Occasionally work in tight and confined spaces.
  • Occasionally work in noisy environments.

BENEFITS

  • Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions.
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

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