Sales Associate, Firearms Full Time
Bass Pro Shops
POSITION SUMMARY
The Sales Outfitter - Firearms is responsible for maintaining counter sales and customer service for Firearms, along with floor and counter sales of other Hunting Merchandise. They perform various selling/customer service activities, including greeting and acknowledging all customers promptly and in a friendly manner, handling merchandise with care, and providing information, assistance, and direction to customers.
ESSENTIAL FUNCTIONS
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
- Identifying and evaluating customer needs.
- Making product recommendations based on this analysis.
- Promoting programs including, but not limited to, CLUB membership, VOC, and In Store Pick up.
- Ensures 4473 Forms are completed thoroughly and accurately.
- Obtains the ability to demonstrate product to customers.
- Organizes and maintains merchandise within the retail store for sales at the Gun Counter.
- Replenishes product on shelves as required per merchandising guidelines.
- Remains a product "expert" through ongoing product knowledge training.
- Remains knowledgeable of advertised sales; maintains pricing and signing.
- Assists with seasonal floor merchandise moves.
- Keeps work area clean, neat, and well stocked with supplies.
- Follows all company policies and procedures.
REQUIREMENTS & TECH STACK
- Minimum Degree Required: High School Diploma or equivalent.
- Experience: 0-2 years of experience in Retail.
- Must be 21 years of age or older.
- Knowledge and Experience:
- Product knowledge of Firearms and Ammunition.
- Knowledge in ATF Federal and State Regulations.
- Customer Service and Sales of Firearms and Ammunition.
- GCA.
- Ability to Merchandise and Stock Merchandise.
PHYSICAL REQUIREMENTS
- Constantly stand and/or walk during shift.
- Occasionally ascend or descend ladders, stairs, ramps, etc.
- Constantly communicate with others to exchange information.
- Occasionally repeat motions that may include the wrists, hands and/or fingers.
- Occasionally operate machinery and/or power tools.
- Occasionally operate motor vehicles or heavy equipment.
- Light work that includes moving objects up to 20 pounds constantly; may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed).
- Occasionally work in tight and confined spaces.
- Occasionally work in noisy environments.
BENEFITS
- Discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions.
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!