System Support Tech Apprentice

About the Role

As a Systems Support Apprentice at IBM, you’ll work with a seasoned group of engineers and mentors in supporting our clients' systems. You will have the opportunity to apply your hardware knowledge and experience using the latest tools and technologies. The apprenticeship program is an official registered apprenticeship recognized by the Department of Labor (DOL). Graduates receive a nationally-recognized credential from the DOL. Most apprentices will complete their learning within 12 months.

Key Responsibilities

• Complete specific learning hours and on-the-job training outlined for the role.
• Learn and grow at your own pace.
• Work with managers and mentors to progress through a personal skills roadmap.
• Learn and demonstrate new knowledge and competencies through hands-on application with project teams.

Requirements & Tech Stack

• Drive and eagerness to learn.
• Ability to work independently, and in an efficient and organized manner.
• Ability to work collaboratively as part of a team.
• Strong verbal communication skills.
• Attention to detail.
• Strong troubleshooting skills.
• Knowledge or experience in any one of the following:
• Operating Systems like Windows, Linux.
• General networking and infrastructure fundamentals.
• Server or Storage Management.

Qualifications

• Willingness to complete the requirements of the apprenticeship program.
• Some knowledge or experience with any of the following:
• Operating Systems like Windows, Linux.
• General networking and infrastructure fundamentals.
• Server or Storage Management.
• Associate's Degree/College Diploma (Preferred Education).
• No prior formal technical and professional experience required (Preferred Technical and Professional Experience).
• Some experience with data analysis or working in a team-oriented environment is beneficial.