Produce Associate

About the Role

Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Stocks and rotates products to provide fresh and appealing products. Provides courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Key Responsibilities

• SERVICE (60%)

• Creates an environment that enables customers to feel welcome, important and appreciated.

• Ensures the department is merchandised per plan.

• Delivers daily conditions that meet company expectations for at-shelf product availability, freshness, quality, and value.

• Offers product samples, answers product questions, and assists customers in finding or suggesting products.

• Ensures customer requests and special orders are fulfilled.

• LEADERSHIP (20%)

• Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.

• Breaks down pallets to prep produce for sales floor, cooler, or backroom.

• Operates department equipment and tools.

• Adheres to all local, state, and federal laws, and company guidelines.

• FINANCIAL (10%)

• Maintains inventory/stocking conditions and reports any discrepancies.

• Stocks and rotates department produce to ensure freshness and date control.

• Reviews/inspects products for quality and freshness and takes appropriate action.

• Restocks and uses supply items efficiently to eliminate waste and maintain the lowest supply cost.

• Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink.

• Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.

• COMPLIANCE/SAFETY (10%)

• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.

• Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA).

• Executes all product recalls and withdrawals in a timely manner.

• Reinforces safety programs by complying with safety procedures and inspects/identifies unsafe conditions to report to store management.

• Notifies management of customer or employee accidents.

• Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.

• Ensures adherence to wage and hour policies and regulations.

• Cultivates a culture of safety within the store.

• Ensures associates are working safely and have received necessary safety training.

• Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized.

• Ensures equipment is in good repair; reports and assists with remediation of safety hazards.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• Proficient with computer applications used for online training.
• High standard of integrity and reliability.

Requirements & Tech Stack

• Required Education: High School / GED
• Preferred Education: Course of Study not specified
• Required Language(s): English
• Preferred Language(s): Spanish
• Relevant Experience: Supervisory Experience: 0 - 3 yrs minimum

Physical Demands

• Regularly: Stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, perform repetitive movements with both hands and/or feet.
• Frequently: Reach at waist level or overhead, carry, push, or lift various loads up to specified weights.
• Occasionally: Sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 50 lbs.

Working Conditions

• May be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.

Safety Risk Factors

• Frequently: Twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, be exposed to sharp objects.
• Occasionally: Exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.

Required Equipment

• Cleaning supplies and equipment
• General office equipment
• Register
• Pricing gun
• Scales
• Scanner
• Various material handling equipment (e.g., racks, carts, pallet jacks, shopping carts)
• Department Specific: Ladder, pliers, wire cutters, helium tank, cutting implements, heat shrink dryer, ice machine, shovel, watering machine, pineapple corer, various knives, wrapping equipment.

Preferred Equipment

• Baler/compactor
• Box cutter

Personal Protective Equipment

• Goggles
• Gloves
• Cutting Gloves
• Back Brace

Shifts

• Varied shifts.
• Overnight Travel: Occasional.