Banquets Intern

About the Role

A Banquets Intern is an entry-level trainee who works with experienced hospitality leaders to learn the skills and concepts designed to develop future leaders in event management. Their main task is to assist hospitality leadership with a variety of tasks.

Key Responsibilities

• Event Planning & Execution: Support the coordination and setup of events. Assist in executing service to match client expectations.
• Guest Service & Communication: Greet clients and guests at events, respond to requests, and help ensure satisfaction throughout service. Learn to deliver professional, guest-focused service.
• Inventory & Equipment Management: Help monitor banquet equipment and supplies. Participate in cleaning and organizing equipment during slower times. Learn how to manage physical assets for efficiency and visual presentation.
• Scheduling & Staffing Support: Observe and assist with scheduling, training new banquet team members, and understanding how staffing aligns with event needs and labor budgets.
• Compliance & Beverage Service: Learn safe and responsible service of alcoholic and non-alcoholic beverages in accordance with federal, state, and company regulations.
• Operational Standards & Procedures: Observe and assist with implementing service procedures and standards for banquet and catering functions. Support efforts to create smooth, efficient, and visually impressive events.
• Cross-Department Coordination: Support relationships with vendors and other departments to ensure successful execution of group functions.
• Other duties as assigned.

Requirements & Tech Stack

• Customer service experience dealing directly with customers.
• POS (point of sales) Software experience.
• Upbeat, outgoing and positive attitude.
• Good communication skills.
• Proficient in Micros, XLS, and Microsoft Word.
• Experience working in a team environment.

Qualifications

• Must be able to read, write and understand English.
• Must be at least 18 years of age.
• Must be enrolled in the Hospitality Program at Howard Community College.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements

• Stand, sit or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Standing and walking for the duration of the shift.
• Repetitive lifting up to 75 pounds.
• Bending, stooping, and squatting.

Perks

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
• Other benefits for full-time and part-time Team Members may include:
• Free Basic Life Insurance
• Free Short Term & Long-Term Disability
• Generous retirement savings options
• Paid Time Off
• Tuition Reimbursement
• On-site Wellness center (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Note: Compensation range is USD $15.00/Hr. - $20.18/Hr.