Clerical Assistant 2

About the Role

The Department of Environmental Protection is seeking a Clerical Assistant 2 to support public access to records and program organization. This role strengthens the agency's connection with the community and values accuracy, service, and teamwork.

Description of Work

This position supports the public review process and assists with records management activities.

Key Responsibilities

• File Review Support: Receive and process file review requests and schedule appointments.
• Record Preparation: Pull files, screen for confidential information, and prepare materials for public review.
• Public Assistance: Greet visitors, answer questions, and handle copying and mailing of documents.
• Right-to-Know Law (RTKL) Processing: Manage RTKL requests in the database.
• Telephone Support: Respond to incoming calls and direct inquiries.
• General Operations: Assist with supply orders and support Records Management Unit tasks.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week.
• Work hours: 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: Not an option for this position.
• Salary: Starting annual salary of $36,831 (before taxes) for new Commonwealth employees.
• You will receive further communication regarding this position via email.

Qualifications

Minimum Experience and Training Requirements

• Six months as a Clerical Assistant 1 (Commonwealth or equivalent Federal Government job title); OR
• Graduation from high school; OR
• An equivalent combination of experience and training.

Other Requirements

• Must meet the PA residency requirement.
• Must be able to perform essential job functions.

Application Information

• Resumes, cover letters, and similar documents will not be reviewed.
• Information to support your eligibility must be provided on the application.
• Your application must be submitted by the posting closing date.
• All application materials and interview responses must reflect the applicant’s own experience and qualifications.
• Use of generative AI to misrepresent or falsify information is not permitted.

Examination Information

• Completing the application and supplemental questions serves as your exam.
• Your score is based on the detailed information provided on your application.
• Your score is valid for this specific posting only.
• Provide complete and accurate information to avoid a lower score or disqualification.
• You may only apply/test once for this posting.
• Your results will be provided via email.