Medical Assistant

About the Role

The Medical Assistant I at Boston Medical Center (BMC) functions as a member of the clinical team, responsible for completing assigned daily clinical operations to ensure smooth day-to-day operations in the physician practice. This role provides medical/nursing support to provider staff in the ambulatory setting, preparing patients and guiding them through their visits.

Position

Medical Assistant

Department

Surgical Specialties Brockton

Schedule

Full Time

Key Responsibilities

• Rooms patient and prepares them for the provider visit.
• Takes vital signs accurately, including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rates, and enters them into the EMR.
• Records patient history, chief complaint, pharmacy information, and prescription list into the EMR for physicals.
• Obtains required consents and completes necessary forms for specific visit types.
• Performs in-office testing and EKGs as needed, including performing controls on specific in-office tests.
• Assists the provider with in-office medical procedures.
• Properly labels all specimens, adhering to BMC policy.
• Chaperones Providers as required.
• Administers vaccines and medications as ordered by the provider, adhering to BMCHS practice policies.
• Follows TCM (Transitional Care Management), CCM (Chronic Care Management), and RPM (Remote Patient Monitoring) workflows if active in the practice.
• Stocks rooms and monitors expiration dates of exam room supplies.
• Monitors and logs medication/vaccine refrigerator temperatures.
• Assists with incoming calls by answering, triaging, and routing telephone calls appropriately.
• Follows scheduling rules and directly schedules patient visits in other BMC practices.
• Reviews schedules (clinical pre-visit review) to ensure the provider has necessary information for patient visits (e.g., results, consult notes, hospital notes). Contacts facilities or other practices to obtain missing information.
• Schedules patient appointments and appropriate testing as ordered by the provider.
• Performs outreach to select patient groups for patient care and quality initiatives, and schedules specialty appointments and testing as required.
• Informs the manager of clinical supply needs or assists with ordering.
• Obtains prior authorizations and/or insurance referrals as per practice need.
• Works assigned tasks per the electronic medical record task list.

Requirements & Tech Stack

• EMR (Electronic Medical Record)
• EKGs

Qualifications

• High School Diploma or equivalent.
• No prior experience required.

Preferred Education and Experience:

• Education from an approved medical assistant program.
• One to three years of medical assistant experience.

Preferred Certifications, Licenses, Registrations:

• Certified Medical Assistant Certification

Knowledge, Skills & Abilities (KSAs)

• Strong customer service skills.
• Excellent communication and interpersonal skills.
• Ability to work independently with little supervision.

Compensation Range

$17.79 - $25.00 per hour