Sales Development Representative

About the Role

Harper is an AI-native commercial insurance company based in San Francisco. The company is rebuilding the entire business as software and is experiencing significant growth. This role is described as "the SDR role as it will exist in 2030," focusing on directing AI agents, automating workflows, and applying human judgment where machines stall.

Key Responsibilities

• AI-native outbound:
• Source new business owners from enriched public data.
• Run call and email campaigns at high volume.
• Convert cold contacts into real opportunities.
• Inbound pipeline ownership:
• Work a power dialer of warm leads.
• Complete intake applications live on the phone.
• Warm up quoted leads and transfer them to the account executive (AE) team.
• Outbound execution:
• Run outbound at serious volume, including cold calls, email sequences, and follow-ups.
• Act as the first voice of Harper.
• AI integration:
• Use AI agents to automate sequencing, data entry, and reporting.
• Automated workflows become permanent Harper infrastructure.
• Marketing partnership:
• Provide feedback on messaging effectiveness, ad-sourced lead conversion, and segment responsiveness.
• Performance metrics:
• Achieve both volume and quality targets.
• Measured on new leads brought in, lead conversion, completed applications, and AE transfers.

Requirements & Tech Stack

• High-volume phone role experience or demonstrable aptitude for it.
• AI tools proficiency and an instinct to automate repetitive tasks.
• Ability to work independently without constant supervision.
• Fluency in fast-paced, demanding environments (new grads OK).
• Strong multitasking ability: talk, listen, and log simultaneously.
• Professional, confident, and clear communication on the phone.
• Must be based in San Francisco, New York, or Atlanta and willing to work in-office, full-time.

Nice to Have

• Experience in insurance, fintech, or financial-services.
• Bilingual+ capabilities.
• Previous SDR or BDR roles at high-volume SaaS or AI companies.
• Outbound or customer-success-focused experience.

Qualifications

• Ambitious and personable recent graduate or early-career candidate eager to launch a career in GTM sales.
• Excited to join the sales team at a hyper-growth AI startup disrupting the insurance industry.
• Resilience to rejection; does not get rattled.
• Enthusiasm for talking to people all day; consistent energy levels across all calls.

Compensation & Logistics

• Salary: $80,000–$135,000 OTE based on experience; higher for top performers.
• Location: On-site in San Francisco, New York, or Atlanta. Relocation is an option.
• Schedule: Monday–Friday, 8am–8pm ET.

Benefits

• Uber commuter benefits.
• Meals provided: breakfast, lunch, and dinner.
• Snacks, drinks, and coffee stocked daily.
• Free gym membership.
• Health, dental, and vision insurance.