Front Desk Clerk, Internal Medicine Clinic

About the Role

As a Front Desk Clerk, you will work in a customer service capacity, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring smooth operations, from greeting patients to managing appointments and insurance authorizations. You’ll support both patients and healthcare teams, contributing to a positive and efficient patient experience.

Key Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information, and obtain insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to your assigned area.

Requirements & Tech Stack

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Qualifications

• None specified.