Executive

About the Role

SmithAssist BPO is a growing service company focused on business process outsourcing for an international clientele. The role of Executive involves supporting daily operational activities and taking on responsible tasks in customer communication and data processing. This position is full-time and exclusively on-site in the Greater Bengaluru Area.

Key Responsibilities

• Processing inquiries.
• Maintaining information in systems.
• Ensuring compliance with process guidelines.
• Supporting the creation of reports and analyses.
• Close coordination with team leadership and colleagues to achieve performance goals and ensure quality.

Qualifications

• Strong communication skills (written and spoken) in English.
• Good understanding of office and administrative processes.
• Proficient with common Office programs and IT systems.
• Strong analytical skills.
• Structured way of working.
• High attention to detail.
• Service-oriented.
• Team player.
• Resilience.
• Ability to prioritize in a fast-paced environment.
• Ideally, a completed school or vocational training and initial experience in the BPO, Service, or Backoffice sector.