Information Services Apprentice

About the Role

The Apprentice assists in providing a high level of technical support for their assigned business unit.

Key Responsibilities

• Assists the department he or she is assigned to with technical issues.
• Works on tasks as assigned by leadership.
• Assists their team in streamlining business processes using new or current technology.
• Documents business processes, reviews inefficiencies, and makes recommendations for improvement to supervisor.
• Learns University systems and data sets in order to accurately extract information from those systems.

Requirements & Tech Stack

• MS Excel and/or Access
• Effective communication (verbally and in writing)
• Ability to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature
• Excellent computer and organizational skills
• Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance