Communications Intern

About Community Action House

Community Action House is a nonprofit organization focused on providing critical support and pathways out of poverty. Their work is organized into three areas: Food Access, Resource Navigation, and Financial Wellness. They operate a 'Food Club & Opportunity Hub', have a partnership for affordable housing, and run the Lakeshore Food Rescue. They are launching a second Resale Store in April 2026 to generate funding.

• Organizational Budget: $14M+ (inclusive of $7-8M in-kind support)
• Agency Size: 80 staff and 3,000+ annual volunteers
• Website: www.communityactionhouse.org
• Lakeshore Food Rescue Website: www.lakeshorefoodrescue.org

Our Values

• Radically Welcoming
• Guest-Centered
• Lead with Kindness
• Curiosity-Driven
• Always Improving
• Collaborative by Design
• Contagious Commitment
• One Team

About the Role

Communications Intern at Community Action House, supporting key storytelling and marketing efforts to advance the organization's mission and connect with the community. This role offers hands-on experience in nonprofit communications, allowing for the development of a professional portfolio.

Position Details

• Position Type: Part-time Internship
• Hours per week: 10-15 hours
• Compensation: $15/hour
• Start Date: January 2027
• End Date: May 2027
• Primary Location: Food Club & Opportunity Hub
• Reports To: Communications Manager
• Supervision Received: Specific Direction (detailed work instructions, supervisor monitors progress and provides feedback)
• Supervisory Responsibilities: None

Key Responsibilities

Content Creation

• Draft and edit press releases, blogs, guest stories, and newsletter content reflecting the organization's voice and values.
• Support the development of eNewsletters and email campaigns.
• Assist in the design and creation of communication materials aligned with the organization's visual branding.

General Communications Support

• Participate in brainstorming sessions, team meetings, and Communications Calendar planning.
• Help track analytics for email engagement to assess impact and optimize future content.
• Provide support as needed for fundraising campaigns and donor events.
• Other duties as assigned.

Requirements & Tech Stack

• Ability to write clearly, concisely, and in a compelling voice tailored for different audiences and platforms.
• Experience in creating both long-form content (blogs, press releases) and concise, compelling short-form content for social media.
• Experience in graphic design.
• Proficiency in clear and effective written and verbal communication.
• Ability to develop trusting professional relationships.

Qualifications

• Passionate student pursuing a degree in Marketing or Communications.
• High School Diploma required.
• Some college preferred.
• Access to consistent and reliable transportation to travel between locations.
• Ability to work effectively in collaboration with diverse groups of people.
• Willingness and interest in continuous learning and adaptation.
• A high standard of performance and integrity.
• Ability to lead by example to foster a positive workplace culture.
• Demonstrate a genuine passion for the mission and a commitment to upholding team values.
• Bilingual Spanish proficiency preferred.

Physical Requirements

• Frequently work in a stationary position.
• Frequently move about work area.
• Occasionally use hands/fingers to handle or feel.
• Occasionally reach with hands and arms.
• Occasionally ascend/descend (stairs/ladder/etc.).
• Occasionally bend, stoop, kneel, crouch, or crawl.
• Frequently use eyesight clarity/accuracy or visual perception.
• Frequently read and understand written word.
• Continuously operate computer and general office machines.
• Occasionally work outside in variable weather conditions.
• Occasionally ability to push, pull, and lift up to 30 pounds.

Other Factors

• Access to consistent and reliable transportation.
• Evening hours occasionally, on a pre-scheduled basis.
• Weekend hours occasionally, on a pre-scheduled basis.