Front End Entry Level

About the Role

As a Front-End Team Member at Jewel-Osco, your primary focus is on creating a smooth and positive checkout experience for customers, ensuring their purchases are completed accurately and efficiently. You will be the final point of contact, aiming for friendly and efficient interactions. Maintaining an organized, clean, and consistently running front end is also a key aspect of the role, involving rotations between various tasks.

Key Responsibilities

• Ensure a smooth and positive checkout experience.
• Complete customer purchases accurately.
• Maintain friendly and efficient interactions.
• Keep the front end organized, clean, and running consistently.
• Rotate between tasks including handling transactions, collecting carts, restocking supplies, and maintaining the checkout area.

Requirements & Tech Stack

• Must be 16 years of age or older (or 18 years of age or older, depending on local/state requirements).
• Completion of company cashier or front-end training upon hire.
• Basic math and communication skills required.
• Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays.

Qualifications

• Customer Interaction Skills: Friendly, clear communication during checkout and customer assistance.
• Transaction Handling: Processing purchases accurately, including cash, card, and digital payments.
• Attention to Detail: Accuracy in scanning, pricing, produce codes, and order completion.
• Basic Math Skills: Handling cash transactions, counting change, and balancing registers.
• Organization & Time Management: Managing multiple tasks while maintaining steady workflow.
• Store Support Awareness: Assisting with bagging, cart retrieval, stocking, and general front‑end upkeep.
• Problem Awareness: Recognizing and addressing pricing, transaction, or customer service questions.
• Operational Awareness: Following company policies, register procedures, and checkout processes.
• Adaptability: Comfort managing changing tasks and customer flow throughout the shift.
• Physical Capability: Comfort with standing for extended periods, lifting up to 50 lbs., and working indoors and outdoors as needed.
• Prior customer service experience preferred but not required.