US Admin Associate, HR & Immigration Support

Pentangle Tech Services | P5 Group

Location: Vadodara, Gujarat

Shift: US Night Shift – 7:00 PM to 4:00 AM (IST)

Employment Type: Full-Time (Onsite)

About the Role

Pentangle Tech Services is looking for a detail-oriented and communication-focused US Admin Associate to support our US HR, employee administration, and immigration-related activities. The candidate will coordinate with employees, recruiters, HR teams, and immigration partners to ensure timely resolution of queries and accurate documentation.

Key Responsibilities

HR & Administrative Support

• Assist the US HR team with day-to-day employee administration and HR activities.
• Maintain and update employee records, documents, and HR trackers.
• Support onboarding, employee documentation, and offboarding activities.
• Follow up with employees regarding missing documents, forms, and required information.
• Handle employee queries through email and phone and ensure timely follow-up.
• Coordinate with US HR, Payroll, Recruitment, and Accounts teams as required.
• Maintain confidentiality of employee and company information.

Immigration Support

• Handle and coordinate immigration-related calls with employees and internal teams.
• Assist employees with basic immigration-related queries and direct complex matters to the appropriate immigration team.
• Coordinate documentation and follow-ups for visa, work authorization, and immigration processes.
• Track immigration cases, deadlines, documents, and status updates.
• Communicate with employees regarding required immigration documents and appointments.
• Maintain accurate immigration trackers and records.
• Coordinate with immigration attorneys/vendors when required and ensure timely follow-up.

General Administration

• Prepare reports, trackers, and status updates for management.
• Monitor pending HR and immigration requests and follow up until closure.
• Assist with audits and documentation requirements.
• Perform other administrative and HR-related duties assigned by management.

Required Skills

• Excellent verbal and written communication skills in English.
• Comfortable handling phone calls with US employees and professionals.
• Strong follow-up and coordination skills.
• Good knowledge of MS Excel/Google Sheets, Outlook, and other office tools.
• Strong attention to detail and documentation skills.
• Ability to handle confidential information professionally.
• Willingness to work US night shifts.
• Ability to multitask and manage multiple employee requests simultaneously.