Program Intern, Cloud Operations

About the Role

Pilot Company is seeking a Cloud Operations Intern for the summer of 2027 in Knoxville, Tennessee. This internship offers hands-on experience supporting cloud infrastructure and application migration efforts.

Key Responsibilities

• Support cloud migration initiatives: Assist with migrating applications and infrastructure from on-premises data centers into AWS.
• Maintain cloud platforms: Contribute to the ongoing support, monitoring, and maintenance of Pilot's AWS environment and hosted applications.
• Develop and automate solutions: Write and maintain code using Python and Terraform for infrastructure automation, platform enhancements, and operational efficiencies.
• Provide operational support: Monitor ServiceNow tickets, troubleshoot issues, participate in break-fix activities, and help resolve cloud-related incidents.
• Collaborate across teams: Partner with application teams across Energy, Retail, and Supply Chain to onboard applications to the cloud and implement platform guardrails and best practices.

Requirements & Tech Stack

• Python (required)
• Terraform (highly preferred)
• Git repositories (highly preferred)
• AWS cloud technologies (highly preferred)
• Linux operating systems (highly preferred)
• ServiceNow (exposure for ticket monitoring)

Qualifications

• Education: Currently pursuing an undergraduate degree in Computer Science, Information Technology, or a related technical field. Rising seniors are preferred.
• Soft Skills: Strong communication and collaboration skills, ability to build relationships across multiple teams, energetic, adaptable, and comfortable working in a fast-paced environment.
• Qualities: Passion for technology and cloud computing, desire to learn, eagerness to contribute to a collaborative team.

Internship Dates: June 7 – August 13, 2027 (full-time, in-person)

Location: Knoxville, TN