Business Support Associate

Elara Caring | West New York, New Jersey

Full-Time | Monday - Friday | 8:30AM - 5:00PM

Hourly Pay Range: $18 - $19 per hour

About the Role

As a Business Support Associate, you’ll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients.

Key Responsibilities

• Provide exceptional customer service to patients, caregivers, and internal teams.
• Answer, route, and manage phone calls with professionalism and empathy.
• Assist with caregiver onboarding, training coordination, and administrative support.
• Support daily office operations and computer-based tasks.
• Maintain accurate records and assist with operational workflows.
• Help ensure smooth day-to-day operations so care teams can focus on patient care.

Requirements & Tech Stack

• Spanish Speaking
• Proficient with computer-based tasks.

Qualifications

• A meaningful opportunity to positively impact lives every day.
• Experience in a similar role (implied by responsibilities, but not explicitly stated as a minimum requirement).