Revenue Operations Specialist (on contract)

About the Role

We are looking for a data-driven, analytical, and execution-focused Revenue Operations Specialist to help improve lead utilization, optimize lead distribution, and drive better conversion outcomes across our sales channels. The role will focus on ensuring that existing leads are effectively utilized, sales teams maintain adequate lead coverage, and opportunities are not lost due to inefficient allocation, delayed follow-ups, or poor lead management. The ideal candidate should be comfortable working with large datasets, identifying patterns, building actionable plans, and coordinating with sales teams to ensure execution.

Key Responsibilities

• Analyze existing lead inventory to identify untouched, underutilized, aging, and high-potential leads, and develop strategies to maximize conversions before relying on fresh lead acquisition.
• Plan and optimize lead allocation and redistribution across sales teams based on channel, lead quality, capacity, and performance to minimize duplication, inactivity, and lead wastage.
• Monitor daily lead coverage, follow-ups, missed connections, and aging opportunities to ensure timely execution and proactively address operational bottlenecks.
• Track channel-wise lead performance, sales funnel movement, connectivity, engagement, conversion rates, and revenue outcomes to identify gaps and improvement opportunities.
• Build and maintain daily and weekly dashboards to track lead utilization, sales productivity, channel performance, conversions, and progress against revenue targets.
• Support sales planning through lead prioritization, cold lead recycling, dormant lead reactivation, and data-driven recommendations to improve conversion opportunities.
• Collaborate with sales teams and leadership to monitor execution, identify process inefficiencies, and implement improvements in lead allocation, follow-ups, and overall sales operations.

Requirements & Tech Stack

• Bachelor's degree in Business, Engineering, Economics, Statistics, Analytics, or a related field.
• Strong analytical, problem-solving, planning, organizational, and execution skills.
• Proficiency in Microsoft Excel or Google Sheets, including pivot tables, lookup functions, conditional formulas, and data analysis.
• Understanding of sales funnels, conversion metrics, and basic revenue operations concepts.
• Strong attention to detail, ownership, and cross-functional coordination skills.

Good to Have:

• Experience with CRM tools (Salesforce, HubSpot, Zoho)
• Experience with SQL, Power BI, Looker Studio
• Prior internship/project experience in business analytics, sales operations, growth operations, or funnel analytics.

Who Would Be a Great Fit?

We are looking for someone who:

• Thinks analytically: Can look beyond numbers and understand what drives conversion.
• Plans strategically: Knows how to prioritize limited lead inventory for maximum business impact.
• Executes consistently: Does not stop at reporting problems but actively works toward resolving them.
• Takes ownership: Can coordinate with multiple stakeholders and follow through until tasks are completed.
• Is commercially aware: Understands that better lead management should ultimately translate into improved revenue performance.