Inside Sales Specialist

About the Role

The Inside Sales Associate – Fresher will be responsible for engaging prospective learners, explaining Crio.Do’s programs, and guiding them through the enrollment process. This is a full-time, on-site role based in Bengaluru.

Key Responsibilities

• Handling inbound and outbound calls.
• Responding to inquiries.
• Qualifying leads.
• Maintaining accurate records in the CRM system.
• Understanding prospective learners’ needs.
• Recommending suitable learning paths.
• Ensuring a positive experience throughout the sales cycle.
• Collaborating with marketing and operations teams to follow up on leads.
• Meeting sales targets.
• Supporting ongoing improvements in sales processes.

Qualifications

• Ability to perform inside sales activities, including prospect engagement and conversion, with a focus on clear communication and consultative selling.
• Skills in customer satisfaction and customer service to address inquiries, build trust, and maintain long-term relationships with learners.
• Experience or aptitude in lead generation and account management to nurture prospects, track interactions, and support program enrollments.
• Strong spoken and written communication skills in English.
• Proficiency in additional regional languages is an advantage.
• Comfort with using CRM tools, spreadsheets, and basic sales reporting to manage daily workflows efficiently.
• Ability to work in a fast-paced environment, meet targets, and collaborate with cross-functional teams.
• Graduate degree in any discipline.
• Prior internship or project experience in sales or customer-facing roles is a plus.