BPO & TeleCaller

Truely Marry

Role Overview

As a telecaller/telesales executive, you will play a key role in driving business growth by connecting with potential customers, promoting our services, and supporting the sales team.

Key Responsibilities

• Contact potential and existing customers to share details about our services.
• Direct qualified prospects to the field sales team when required.
• Accurately update and maintain customer information in the database.
• Process customer orders with precision.
• Handle queries and grievances to maintain the company’s reputation.
• Strive to meet sales targets and contribute to future growth.
• Maintain clear records of calls, sales, and valuable customer insights.

Requirements & Tech Stack

• Proven experience as a telesales representative or in customer service/sales.
• Track record of meeting or exceeding sales quotas (preferably over the phone).
• Good knowledge of computer systems, CRM software, and telephone operations.
• Ability to quickly learn and explain products/services to prospects.
• Excellent English communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.