Food and beverage service associate

Role: Food and Beverage Service Associate

Company: La Flora Club Vapi

About the Role

The Food and Beverage Service Associate is a full-time, on-site role at La Flora Club in Vapi. This role focuses on providing quality food and beverage services to guests, creating a welcoming environment through attentive service and maintaining high standards of cleanliness, presentation, and professionalism.

Key Responsibilities

• Welcome guests and present menus.
• Answer questions about food and beverage offerings.
• Take accurate orders.
• Serve food and drinks promptly.
• Maintain table setup and cleanliness.
• Ensure service areas, dining spaces, and equipment are organized and hygienic.
• Coordinate with kitchen and bar staff.
• Handle billing and payment processes.
• Respond to guest requests or concerns.
• Support the team during peak service hours and events.
• Follow safety and hygiene standards.
• Adhere to club service protocols.
• Contribute to a positive and efficient work environment.

Qualifications

• Strong Interpersonal Skills and Customer Service abilities.
• Solid Communication Skills, including clear verbal and basic written communication.
• Analytical Skills for order management and problem-solving.
• Basic Finance awareness for handling bills and payments.
• Previous experience in food and beverage service, hotel, or restaurant operations is preferred.
• Knowledge of hygiene and food safety is beneficial.
• Ability to stand for extended periods and manage physically active tasks.
• Flexibility to work weekends, evenings, and holidays.