International Voice & Non-Voice, & Exp

Associate International Non-Voice Customer Support

Location: Hi-Tech City, Hyderabad (Work From Office)

Job Type: Full-Time

Walk-in Date: 17th Oct 2026

Roles and Responsibilities

• Handle international customer queries through Chat and Email.
• Document customer interactions, feedback, and resolutions accurately in the system.
• Provide excellent customer service with empathy, patience, and professionalism.
• Assist customers with product/service features, usage, and updates.

Eligibility Criteria

• Freshers and experienced candidates can apply.
• Graduates and undergraduates are eligible.
• Minimum 1 year of international customer support experience preferred for experienced candidates.
• Candidates with International Voice, Semi-Voice, or Non-Voice experience are eligible.
• Good English communication skills, including written communication and comprehension.
• Willingness to work in Rotational shifts (24/7).
• Immediate joiners preferred.
• Age criteria: Below 34 Years.
• Should not have any absconding history.

Salary Package

• Freshers: Up to 3.5 LPA.
• B.E./B.Tech Graduates: Up to 4 LPA.
• Experience (International BPO): Up to 5.5 LPA, based on previous CTC and relevant experience.
• Content Moderation Experience (Min 1 year): Up to 5.8 LPA.

Work Schedule

• 5 days working with 2 days off.
• Rotational shifts.
• Predominantly night shifts.

Transportation

• One-way cab facility available within a 25 KM radius.

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Associate International Voice Process (US Healthcare)

Job Location: Hi-Tech City, Hyderabad

Work Mode: Work From Office

Job Type: Full-Time

Interview Mode: Walk-in / Virtual

Eligibility Criteria

• Undergraduates and Graduates are eligible.
• Freshers can apply.
• Eligible pass-out years: 2021-2026.
• Good English communication skills with B1/B2 fluency.
• Willingness to work in an international voice process.
• Immediate joiners preferred.
• B.Tech, Postgraduates, and candidates currently pursuing their education are not eligible.
• Age: Below 28 years.
• Absconding will work.

Key Responsibilities

• Handle inbound and outbound customer calls related to the US Healthcare process.
• Communicate professionally with customers and provide accurate information.
• Understand customer queries and ensure appropriate resolution.
• Maintain accurate customer records and follow process guidelines.

Work Schedule & Benefits

• 5 days working.
• Saturday and Sunday fixed week-offs.
• 2-way cab facility within a 30 KM radius.
• Learning opportunities and career growth.

Selection Process

• HR Round
• Assessment
• Operations Round