Intern, Operations

Company: TalentGum

Role Overview

We’re looking for a proactive and detail-oriented Operations Intern to support day-to-day operations across various teams. This internship is a great opportunity to gain hands-on experience in managing online class operations, improving processes, and collaborating with cross-functional teams in a fast-paced edtech environment.

Key Responsibilities

• Assist in coordinating daily operations for online classes, including scheduling, attendance tracking, and live session support.
• Help maintain student enrollment data, class rosters, and CRM updates.
• Support the tracking of operational KPIs and preparation of basic reports.
• Collaborate with teams such as Sales, Content, and Tech to ensure smooth workflow and communication.
• Identify opportunities for process improvement and assist in implementing operational best practices.
• Provide general administrative and coordination support to the Operations team.

Requirements

• Final-year students or recent graduates in Business, Education, or a related field preferred.
• Strong organizational and multitasking abilities.
• Good written and verbal communication skills.
• Basic proficiency in Google Sheets/Excel and communication tools (Zoom, WhatsApp, Slack).
• Willingness to learn, take initiative, and work in a fast-paced environment.
• Ability to work independently and manage assigned tasks responsibly.

Technical Requirements

• Laptop/desktop with stable high-speed internet
• Reliable power backup

Work Schedule

• 6 days a week
• 6–8 hours per day
• Comfortable working in US/UAE time zones