EU FBA Ops Specialist , EU FBA
Amazon
Hyderabad, Telangana, India5h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- OperationsStakeholder managementData analysisExcel
- Work
- On-site in Hyderabad
- Pay
- Not stated by the employer.
- Skill demand
- Operations78%Stakeholder management45%Excel41%Data analysis11%of 99 similar fresher jobs posted in India this week
- Listed
- 10 Nov 2026 · still open
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About the Role
Support EU FBA business operations, delivering initiatives and projects with strategic significance.
Key Responsibilities
- Investigate escalated tickets and track resolution within defined SLAs.
- Conduct deep dives into Seller Metrics to identify intent/root-causes.
- Identify top reason codes/labels driving seller patterns and collaborate with product, program, and partner teams to address gaps/eliminate defects.
- Present insights to key stakeholders to implement improvement initiatives such as training, internal SOPs, and updates to Escalation content.
- Resolve escalations, eliminate seller contacts, and drive Root Cause Elimination initiatives.
- Work with product/program/partner teams to resolve escalated contact resolutions of a supervisory or sensitive nature.
Requirements & Tech Stack
- Speak, write, and read fluently in English.
- Ability to take direction in English.
Qualifications
- Experience with data analysis.
- Proficiency in advanced Excel.
- Experience with database analysis.